Refund and Cancellation Policy

 

At Jewellery Ark, we strive to provide our customers with the best shopping experience. However, if you are not completely satisfied with your purchase, we are here to assist you.

Cancellation Policy:

• Orders can be canceled within 24 hours of placement. Please email us at jewelleryarkshop@gmail.com or call us at +9681158967 to request a cancellation.

• Orders canceled after 24 hours may not be eligible for a full refund as the processing may have started.

Refund Policy:

• Refunds are applicable only for defective or damaged products.

• To request a refund, please contact us within 7 days of receiving your order with details of the issue.

• Once your request is approved, the refund will be processed within 5-7 business days to the original payment method.

• Shipping fees are non-refundable unless the product received is defective or incorrect.